India’s Growing Medical Travel Calls for Better Healthcare-IT Association

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Blog on India’s growing medical travel sector and healthcare IT improvements.

The medical travel ecosystem includes healthcare providers such as hospitals & clinics, medical professionals such as surgeons & physicians, government agencies & regulators, insurance companies, medical travel agencies, and the hospitality industry such as airlines & hotels. To support India’s growing medical travel, players in this ecosystem must accelerate transformation & digitalization across all functions. The best way to achieve this goal is to associate with IT service providers. They can leverage their technical expertise to drive efficiencies, improve technology, and streamline related operations. Stakeholders in Indian healthcare sector must work together with technology service providers. This is for streamlining these operations and improving patient experiences as well as their health outcomes. Indian Government has been taking significant steps to support medical travel by providing frameworks, suggesting guidelines, & improving infrastructure. Much of these efforts are being facilitated through public-private-partnerships (PPPs), creating a sea of opportunities for IT & BPS (business-process-service) companies.

India’s Growing Medical Travel 

Holistic health, global standards, affordability, international accreditations to hospitals and adaptability to spoken English have accelerated India’s growing medical travel. India is progressively turning into a favoured treatment spot for individuals coming from the Africa, Middle East, & Western countries such as the US & the UK. As per the Medical-Tourism-Index (year 2020-21), India has been ranked 10th out of 46 countries in medical travel. People from across the world visit cities like Delhi, Chennai, Mumbai, Bangalore, Hyderabad, and Kolkata to obtain quality treatment(s). Medical facilities in these cities are raising the bar for meeting the expectations of foreign visitors. The Government is making medical visits more comfortable for foreigners by creating the medical visa category, setting up dedicated funds to provide financial aid to approved medical travel service providers, and launching a dedicated portal to provide information to aspiring medical travelers.

Factors Contributing to India’s Growing Medical Travel 

The following major factors contribute to India’s growing medical travel:

  • Affordability: The cost of living here is much lower than many other sophisticated countries, making treatments much more pocket-pleasing. 
  • International Standard Hospitals: India has 41 JCI (Joint-Commission-International) accredited hospitals and over 1,400 NABH (National-Accreditation-Board-for-Hospitals-and-Healthcare-Providers) accredited hospitals. JCI accreditation happens to be a global benchmark in the field of healthcare worldwide, and NABH happens to be a member body of the Quality-Council-of-India.
  • English Language Comfortability: English language is broadly spoken in many hospitals in India. So, communication is not a major challenge for most foreigners coming here.
  • Visa: Indian Government has been promoting the country as a major medical travel spot, The Government has also relaxed visa requirements for treatments here. E-visa have also been introduced for medical tourists from 156 countries.

Affordability: The Main Pull!

The main reason for India’s growing medical travel is affordability. The cost of medical care is significantly lower in India than in the United States & many other civilised nations, making our country a well-known spot for individuals seeking quality treatments within their means.

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